Scope of service
AnQa Express Shipping provides shipment transport and delivery within Egypt according to the rates and schedules published on this website, which may be updated from time to time.
Prohibited items
- Animals, food and any unlicensed products may not be shipped.
- AnQa may refuse any shipment that breaks the law or poses a risk to staff or other shipments.
Weight, size & packaging
Published prices cover a maximum weight of 2 kg and dimensions of 30×30 cm, packaging not included. Larger parcels are priced by agreement.
Pickup
Shipments are received at our HQ or collected by a courier from the customer for a pickup fee that depends on the area.
Collection & transfers
Collected amounts are paid in cash at our HQ or by transfer; a 1% fee is deducted from total transfers per Central Bank of Egypt regulations.
Delivery times
Delivery times and travel days vary by governorate as shown in the rates table. Times are estimates and may be affected by circumstances beyond our control.
Follow-up & support
Shipments are followed up around the clock and our support team is reachable by phone or WhatsApp.
Changes
AnQa may amend these terms and prices; changes take effect once published on this website.
Last updated: 2026/11/07
